1. Who We Are
NEA Construction Sussex
Based in Worthing, serving homeowners across Sussex
Email: info@neaconstructionsussex.co.uk
Phone: 07707401358
2. What Information We Collect
We collect personal information that you voluntarily provide, such as when you:
- Submit an enquiry via our contact form
- Request a quote or a site visit
- Call or email us directly
This may include:
- Your name
- Contact details (email address, phone number)
- Project or property information you choose to share
We also automatically collect limited technical information via cookies and tracking tools — such as your IP address, browser type, and how you interact with our website.
3. How We Use Your Information
We use your information to:
- Respond to your enquiries
- Arrange site visits and provide quotes
- Communicate with you about your project
- Improve our website and marketing performance
- Show relevant adverts through platforms such as Facebook and Instagram (see Section 5)
We do not sell your information to third parties.
4. Cookies and Analytics
We use cookies and similar technologies to:
- Ensure the website works correctly
- Understand how visitors use our site (via Google Analytics)
- Improve performance and user experience
You can manage or delete cookies through your browser settings.
5. Facebook/Meta Pixel Tracking
This website uses the Meta Pixel, a tool provided by Meta (formerly Facebook), which allows us to track user activity on our website and show relevant ads on Facebook, Instagram, and their partner networks.
The Meta Pixel may collect information such as:
- Pages you visit on our site
- Actions you take (e.g. submitting a form)
- Your IP address and device/browser details
This information helps us measure the effectiveness of our advertising and show more relevant content to users who have interacted with our website.
You can opt out of personalised advertising through your Facebook ad preferences or via services like the Your Online Choices website.
6. How We Store and Protect Your Data
Your personal data is stored securely and only accessed by team members who need it for project-related communications or support. We take appropriate security measures to prevent unauthorised access or misuse.
7. How Long We Keep Your Data
We only retain personal data for as long as necessary — typically while your enquiry or project is active, or as required for legal or administrative purposes.
8. Your Rights
Under UK data protection law (UK GDPR), you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent at any time (if processing is based on consent)
- Object to certain types of processing
- Lodge a complaint with the ICO (Information Commissioner’s Office)
To exercise your rights, contact us at Info@neaconstructionsussex.co.uk
9. Third-Party Links
Our website may contain links to external websites (e.g. Google Maps, Facebook). We are not responsible for the content or privacy practices of these third-party sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “last updated” date.
11. Contact Us
For any questions or concerns about this policy or how we handle your data, please get in touch:
Email: Info@neaconstructionsussex.co.uk
Phone: 07707401358